Supplies Frequently Asked Questions

Need additional assistance? Please contact our Supplies Team today!

Q: What are the benefits to purchasing my supplies from Consolidaed Copier Services?

A: We offer a 100% satisfaction guarantee on all of our products and services. You make only one call for all your office equipment needs. You save money because we are less expensive than the leading warehouse supply stores. We have a specifically trained person for each department who you can talk
to and is familiar with you and your company.

Q: How do I order my toner supplies?

A: There are several convenient options. Email us at supplies@consolidatedcopiers.com We will contact you with a confirmation and price quote. Also, you can call us direct at 770-760-0887 or Fax your order 770-929-3689. We want every step to be as convenient as possible for our customers.

Q: What is your policy for shipping?

A: Shipping is free when you have a minimum purchase of $50.00.

Q. What are Compatible Cartridges?

A: Compatible Cartridges describe a similar product to the original used to fulfill the same purpose, For example, a customer may not use HP paper in HP printers. The customer instead uses a product from a compatible manufacturer that works just as well.

Q. What does OEM stand for?

A: OEM stands for Original Equipment Manufacturer. OEMs such as HP, Brother, Lexmark, Konica Minolta and Muratec are the companies that produce your machine, as well as the toner or drum cartridge used.

Q: How do I know how long my toner or drum cartridge will last?

A: The "Yield" gives an average number of pages per cartridge ("page" defined as a business letter). Note: Photos, charts, and graphics use much more ink than letters. Also, High Yield" cartridges cost more up front, but typically last longer and are less expensive in the long term.

Q: If I buy extra cartridges now, how long can I store them?

A: The storage time can vary depending upon storage conditions and each make and manufacturer. Typically, an original sealed package may last about 12-24 months. In addition, opened packages last about 3-6 months.

Q: Will my machine warranty be voided if I use compatible cartridges?

A: Generally, No. The manufacturer should not require you to use their brand-name cartridge. In most cases, You can use any brand and still keep your warranty intact.