Our Awards

  • Konica Minonlta's Pro-Tech Service Center Award

  • 2009, 2013 to 2016
  • Top Dealer of the Year - 2003
  • Outstanding Sales Growth - Konica Minolta 2003 Award
  • BBB Accredited Business Since 2009
    Since 2009

Pro-Tech Service Excellence Award

Pro-Tech Awards and Elite Dealer

Becoming a Konica Minolta Pro-Tech Dealer is a significant honor, one which assures you that you have chosen a company of high standards and extremely high service quality. You have full assurance that you can trust a Pro-Tech Dealer to provide the best copier service in Atlanta. Only three of ten authorized Konica Minolta dealers in the Atlanta area are Pro-Tech awarded, and we are the only one located on the southside.  We’ve been awarded with Pro-Tech status every single year since 2009.

Pro-Tech is an annual copier service award offered to Konica Minolta copier dealers. It is the highest of Konica Minolta service awards. The standards are very difficult to achieve and most dealers are not able to meet all the requirements. The requirements continue to escalate each year after having won the award, which means we are constantly working to improve even further, and it is one more reason why your satisfaction is the most vital part of our business.

Dealerships are audited in a lengthy, exhaustive procedure that evaluates all aspects related to the service department, including:

  • Service Management
  • Customer Satisfaction
  • All Technicians Certified At or Pursuing
  • Advanced or Master Level Certification
  • Number of Technicians Trained Per Model
  • Service Response Times
  • First Call Efficiency Rate
  • Preventive Maintenance Programs
  • Inventory Control
  • Training and Performance Reviews
  • Dispatch Efficiency

This award guarantees you won’t find better service. One small aspect of it provides a good example: our technicians have a combined 1,000+ hours of EXTRA training and classes in order to provide the best, most knowledgeable and up-to-date service to you.

Ask any Konica Minolta dealer if they have won this award and why or why not. You deserve award winning service, and we are proud to explain why this recognition proves from an outside source that we offer the highest service quality and customer service possible.

National Elite Dealer Award

ENX/The Week in Imaging Magazine is a widely recognized, industry-wide publication that has been awarding independent copier dealers around the United States since 1988. Each year a small number of dealers in the nation are selected from among thousands of nominations to receive the prestigious ENX “Elite Dealer” award, being recognized for outstanding growth, innovative marketing, excellent customer service and retention, other copier sales and service awards, internal employment initiatives, corporate citizenship and more.

We are the only dealer in Georgia to have won this award in recent years, and the only Georgia dealer to be awarded for both Pro-Tech Service and Elite Dealer. We’re proud to offer you another proof that you will receive the best customer care in Georgia with Consolidated.
National Elite Dealer Award

Konica Minolta Service Training Awards & Certifications

  • Three Gold Seal Awards (awarded to the top 1-5% of technicians in the country)
  • Seven Silver Seal Awards (awarded to the top 6-15% of technicians in the country)
  • Pro-Tech Service Excellence Award (won every consecutive year since 2010)
  • Outward Master Color Certified
  • Outward Expert Color Certified
  • Outward Expert Network Certified
  • Outward Expert Production Print Certified
  • Kip Wide Format Certified
  • Kip IPS Software (Certified- Gold & Silver Seal class)
  • Fiery Color Controller Certified
  • Konica Minolta Color Production Certified
  • Konica Minolta B&W Production Certified
  • Konica Minolta Bizhub Certified
  • Outward Professional Certified
  • Outward Associate Certified

Request Your Free Quote Today

Our Customer Retention Rate is 96%