Pro-Tech Award 2017

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Our service department was awarded the Konica Minolta Pro-Tech Award for the eighth year in a row!

The Pro-Tech Service Award recognizes the specific Konica Minolta dealerships that demonstrate the highest commitment to customer service, support, and satisfaction.

To attain the Pro-Tech standard, each element of our operation was evaluated and measured including: management skills, inventory control systems, technical expertise, dispatch systems, and customer satisfaction ratings.

Our service team puts in hours of training so that they can serve customers with any need. Their quick response time is nearly unheard of in the industry, and their dedication and commitment to customer satisfaction is a major reason why our business has a 96% customer retention rate.

Thank you to our service team who always goes the extra mile for our customers: Brian Lugar, Ben Miller, Dennis Volkart and Ryan Stafford.