Buyer's Guide


In this Buyer’s Guide to Copiers and MFPs, you will find all you need to know about how to buy or lease a copier. There is information that will help you sort out the needs of your business so that you have a good idea of what copier to buy. The Buyer’s Guide also contains helpful pointers to find a good, reputable local copier dealer to do business with.

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What Are You Actually Purchasing?


What are you really paying for when you buy a copier? This document helps explain what is included in most copier sales and how to find out what you are actually paying for. Find out how to avoid surprise fees and get the most from your purchase.

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How to Find the Best Copier Service


Every dealer will claim to have the best service and copier repair. How can you fairly evaluate which will really be the best for your business? Here is a list of specific qualities to look for and inquire about, including factory trained and certified technicians, authorized dealer status, experience level, callback rate, loaner program and much more.

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Special & Discounted Pricing


We have many opportunities for special and discounted copier pricing. Qualifying organizations include churches and places of worship, group purchasing organizations (GPOs), school systems, Christian schools and academies, nonprofits, state and local government agencies, federal institutions, and many more. These special catalogs include State of Georgia, Federal GSA, AEPA, healthcare GPOs, and more. See this document for more information and give us a call to find out more info at 678-289-5100.

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E-Info User Guide


E-Info is our 24/7 online customer support portal. Download this E-Info user guide for help in everything you can do in E-Info, from logging in to resetting passwords, placing service calls, submitting meter readings, viewing account summary, paying invoices, editing users and permissions, and more.

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Beware of Toner Pirates


Toner pirates are fraudulent telemarketers that call posing as your copier dealer in order to sell you toner at over-inflated prices. Click below for the facts on these toner phoners, how to avoid being scammed, tips to tell if it your real dealer or a fake toner phone call, and what to do if you already are a toner pirate victim.

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Section 179 Tax Deductions


The IRS code provides an excellent business tax incentive in Section 179, especially for small businesses. This allows a business to deduct the full purchase or lease price of a copier for that tax year as long as the copier is put into service by December 31st. See document below for specific details and where to find out more information.

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20 Amp Electrical Requirements


Many larger size copiers require a 20 amp, 120 volt dedicated power outlet in order function correctly. If your dealer has said you need this, you want to find out which outlet your copier needs, or you are looking for electrical requirements for copiers, click Read More below for more information. A picture of a 20 amp electrical outlet is included for your reference.

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Network Form


Here is a copy of our Network Pre-Installation Form. We typically ask customers to fill this out before delivery to ensure the most efficient set up of their machine and get them back to business on the new copier as quickly as possible! If you need assistance filling this out, please call us at 678-289-5100 and we will have someone assist you.

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Why Color


You can print the exact same page in black and white or color, but you can’t communicate the same information. This document explains the benefit of color printing, the real value and power of color, how your Return On Investment from color documents can multiply your profit and customer base, and why purchasing a color copier has such a bigger payoff than purchasing a black and white copier. The slightly higher color printing costs are well worth the investment.

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Reducing Color Printing Costs


Printing in color has many advantages, but can bring unexpected charges or overages if you aren’t careful with your settings. Here are some tips for how to reduce color printing costs, advice on settings to control color printing, and other recommendations to ensure you are using your color printing correctly.

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User Guides


For your convenience here are online user guides for Konica Minolta Bizhub copiers. Simply find your model number below and click to follow the link! If your machine is not listed here, give us a call at 678-289-5100 and we will be happy to help you find your user guide.

Group Purchasing Organizations


Members of Healthcare Group Purchasing Organizations (GPO) are eligible to receive extremely discounted pricing through their GPO membership. Product offerings include multi function copiers, scanners, printers, fax machines, software applications, accessories, and supplies. GPO members can expect to reduce overall document production cost by up to 40%! If you are not currently a member of a GPO, you can easily join.
The process is easy and some offer free membership. Download PDF

We are an authorized copier dealer for these healthcare Group Purchasing Organizations:

  • Intalere
  • Healthcare Group Purchasing Organizations Premier Contracted Supplier
  • Healthcare Group Purchasing Organizations Health Trust
  • Healthcare Group Purchasing Organizations MedAssets

Healthcare organizations that qualify to be GPO members include but are not limited to:

  • Hospitals
  • Clinics
  • Long Term/Extended Care Facilities
  • Home Health Care
  • Physician Practitioners
  • Physician-Hospital Organizations
  • Ambulatory Surgery Centers
  • Emergency Services
  • Integrated Delivery Networks
  • Laboratories
  • Staff Model HMOs
  • Surgery Centers
  • Veterinary Clinics
  • Chiropractors
  • Non-Traditional Healthcare

CCS will also help you fully comply with HIPAA and all security regulations, as well as help you streamline your workflow with full legal compliance. Our equipment will meet or exceed every expectation and requirement needed in the medical field

5 THINGS TO LOOK FOR IN A COPIER DEALER


When selecting a copier dealer, there are a few fundamental things to consider before finalizing your decision. Download PDF

Here are a few crucial categories to research:

Look for an 'Authorized' Dealer who is backed by the manufacturer. This means they receive continued education and training, manufacturer's warranties on the equipment they sell, firmware updates, and have access to OEM parts and supplies. An authorized dealer will also have access to the most up-to-date technology and equipment with a wider variety of options and functionality to optimize office efficiency. Your service technicians will be factory trained and certified under an authorized dealer, and the dealership is held to a higher standard of service and accountability.
Having a copier dealer that is committed to great customer service is a valuable asset for your business. Look for a dealership with local employees and direct phone lines to contact when you have billing questions, need service or technical support, or to re-order supplies, not an 800 number. You should always be able to get assistance from a live person without having to leave a voicemail.

When looking to purchase choose a dealer with tenured sales reps, as their experience and knowledge will be extremely helpful as well as prevent problems and frustrations.

Remember, your initial experience as a potential customer greatly reflects what your future experience as a regular customer will be. If you get answers and assistance quickly, it will likely continue, and vice versa.
When it comes to choosing a copier dealer, it is essential to select a company with an exceptional service department. When your machine needs service you need a partner you can rely on to get your business back up and running quickly. Look for a dealer with tenured technicians who are well-trained and have plenty of experience. Questions to ask could include the technicians' certifications, if there are parts quotas, and what recent awards the service team has achieved. Having a dedicated technician for your account is also an advantage some dealers offer.
Copier dealers who are worth recognition (and your business) will have evidence of it. Look for an award winning copier dealer who can easily explain what recognition they've received and why. Industry awards like 'Pro-Tech Service Excellence' and 'Elite Dealer demonstrate quick service response, accountability, and exceptional customer service.
A quality company worthy of your business will be accountable for their words and actions. Find out how they're accountable will you have direct access to management' Do they offer any guarantees, warranties, or compensation if you aren't pleased with the service you receive? Make sure there is a follow through plan and a direct means of accountability. Many companies have vague promises but no method for keeping them.

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Our Customer Retention Rate is 96%

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