Customers who have a service agreement with Consolidated Copier Services appreciate the hassle-free approach to maintaining their office equipment. They also know firsthand that this is the most cost-efficient way to keep their copier in excellent working condition and to protect the valuable investment they’ve made in their office. You do not have to have purchased a machine from us in order to get a service plan.
Service agreements include all labor, parts, and supplies (except paper, staples, and network related problems). When you need to place a service call, you can expect a technician to arrive at your office in an average of less than 4 business hours. Our service plans also include at no extra charge a free loaner program, a “next immediate call” status if your copier is completely down, firmware/machine updates, and remote support, which allows us (with your permission) to securely view your computer screen for troubleshooting and fixing problems.
Service contracts are designed to get your business back up and running as soon as possible and are a great way to predict and lower your printing budget for the year. KMBS Bizhubs, Xerox machines, Kip wide formats, and more all directly benefit by being under an agreement. We’ll also be one quick phone call away for trouble shooting and technical support. Contact us today at 678-289-5100 to get a quote for a service agreement that fits your business needs.